Natasha
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I am receiving an error code trying to access parts of my course. What do I do?
Here are some quick troubleshooting steps:1. Log out, clear your browser cache, log back in, and try again.2. Use a different browser. ATD Education recommends Google Chrome. Please note that you s...
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Where can I find the learning objectives and syllabus?
Each course has learning objectives and topics listed on the program registration page.
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How do I find the overall conference schedule?
Visit our website to find the conference schedule at a glance.
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Use Permissions
How do I request copyright permission to use content from the TDBoK Guide? No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photoco...
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What is ATD’s attendance policy, and what should I do if I need to miss time from my program?
Please review our Attendance Policy for detailed information. The policy outlines the steps to take if you miss time, and they vary depending on the program you’ve registered for. If you have addit...
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Education Programs
Will ATD’s education courses change to align to the TDBoK Guide, second edition? ATD courses are updated, at minimum, every two to three years to ensure that participants receive the most recent a...
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Can I have a facilitator’s contact information?
We are unable to provide a facilitator’s contact information. You can, however, use the message facilitator feature in your course to send a direct message to your facilitator. Please keep in mind ...
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When will the ATD Competency Model be updated?
ATD released the Talent Development Capability Model in January 2020, which is the framework for what talent professionals need to know and do to be successful. This replaces the 2013 ATD Competenc...
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Do you provide a letter of attendance?
A letter may be requested once attendance requirements are met. Please submit your request by contacting Customer Care at customercare@td.org, or by calling 1.800.628.2783 for additional assistance.
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How do I find my certificate and when can I expect to receive it?
Finding Certificates You can download your certificate from MyATD, in the My Activity tab: Click the ellipsis menu next to your completed course and select Download Certificate.
