Natasha
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Where are the session recordings for my live-online course?
Session recordings are typically posted within 24 to 48 business hours after a session ends. If the recording isn’t available beyond that timeframe, please contact Customer Care at customercare@td....
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What are the program completion requirements?
For detailed information on the completion requirements for each program, please refer to the ATD Education Program Completion Requirements.
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I cannot hear the audio for my live online session recording that was held in Webex.
Often, Webex recordings default to a background speaker that isn’t active. Please follow these instructions to transfer the audio recording to your primary speaker. If you are still experiencing...
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How do I contact my facilitator?
Once you have launched your course, scroll to the bottom of the left menu and click on Message Facilitator.
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What are the technical requirements for your programs?
To ensure the best possible experience in our face-to-face, live online, and on-demand courses, a laptop with Wi-Fi capability is required. Mobile devices such as phones or tablets are unsuitable f...
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First to Second Edition
Why did ATD create a second edition of the TDBoK Guide? Positive feedback about the first edition, originally published in February 2020, came with a strong demand for a print edition and fo...
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I am receiving an error code trying to access parts of my course. What do I do?
Here are some quick troubleshooting steps: 1. Log out, clear your browser cache, log back in, and try again. 2. Use a different browser. ATD Education recommends Google Chrome. Please note that you...
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Where can I find the learning objectives and syllabus?
Each course has learning objectives and topics listed on the program registration page.
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How do I find the overall conference schedule?
Visit our website to find the conference schedule at a glance.
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Use Permissions
How do I request copyright permission to use content from the TDBoK Guide? No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photoco...
