Participation in all originally scheduled days of the program is mandatory for full-day live online programs in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate.
For multi-week, live online programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. To be marked complete for that one session, please email firstname.lastname@example.org.
For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. All sessions will be recorded and available for participants to review throughout the program for your reference.
If you have unexpectedly missed a live-online session, please contact Customer Care at email@example.com or by calling 1.800.628.2783 for additional assistance.