For full-day live online programs, participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.
For multi-week, live online programs with five or more sessions, you can make up one missed live session by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. To be marked complete for that one session, please email education@td.org. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. All sessions will be recorded and available for participants to review throughout the program for your reference.
Once you have reviewed the session recording for programs with five or more sessions, please email ATD Education at education@td.org. Or you may contact Customer Care at customercare@td.org or by calling 1.800.628.2783 for additional assistance.