Please ensure that you have submitted your post-course evaluation, as that is a requirement for full completion and issuing of your certificate. Please note that for On Demand Certificates and Master programs, it may take up to three days for completions to show in the system because the facilitator must grade your assignments first.
If you are still experiencing difficulty, please contact Customer Care at customercare@td.org, or by phone at 1.800.628.2783 for additional assistance.