Performance
-Fundamentals of HPI
-Balanced Scorecard for HPI
-From Training to Performance
-Linking Training to Performance Goals
-The Role of the Performance Needs Analyst
-The Role of the Performance Intervention Specialist
-The Role of the Performance Change Manager
-The Role of the Performance Evaluator
-Evaluating Performance Interventions
ISD
-Basics of Instructional Systems Development
-Instructional Design for WBT
-Be a Better Needs Analyst
-Conducting a Mini Needs Assessment
-Needs Assessment by Focus Group
-Task Analysis
-Course Design and Development
-Lesson Design and Development
-Instructional Objectives
-Write Better Behavioral Objectives
-Teach SMEs to Design Training
-Create Effective Job Aids
-Effective Classroom Training Techniques
-Enhance Learning Retention
-Essentials for Evaluation
-Managing Evaluation Shortcuts
-Evaluation Data: Planning and Use
Evaluation
-Essentials for Evaluation
-Level 1 Evaluation: Reaction and Planned Action
-Making Smile Sheets Count
-Level 2 Evaluation: Learning
-Level 3 Evaluation: Application
-Level 4 Evaluation: Business Results
-Level 5 Evaluation: Mastering ROI
-Evaluation E-Learning
-Evaluating Training Effectiveness
-Evaluation Data: Planning and Use
-How to Collect Data
-Testing for Learning Outcomes
-Surveys From Start to Finish
Management Development Vol. 1
-Management Development Process
-How to Motivate Employees
-Coaching and Feedback
-Selecting a Coach
-Discovering and Developing Creativity
-15 Activities for Creativity
-Strategic Planning for HRD
-How to Delegate
-How to Build and Use 360 Feedback
-Scenario Planning
Management Development Vol. 2
-How to Facilitate
-How to Develop a Vision
-Managing the Strategic Planning Process
-Leadership Development
-Change Management
-How to Resolve Conflict
-Mentoring
-How to Conduct a Performance Appraisal
-Succession Planning
-Knowledge Management
-Guide to Successful Executive Coaching
Organization Development
-Principles of Organization Development
-Organizational Culture
-Change Management
-16 Steps to Becoming a Learning Organization
-Knowledge Management
-Systems Thinking
-Action Learning
-Chaos and Complexity Theory