How do I get questions answered about the Excellence in Practice Award? KB Admin, ATD Updated January 19, 2018 17:35 Follow Please send your request by email to email@example.com. Related articles I would like more information about your awards programs. What are the awards submission deadlines? Media and press requests How do I request to add a course to the schedule? I have completed all requirements for my course, but my transcript still shows an Incomplete status or my certificate has not been issued.